Privacy Policy

Villegas Insurance Agency LLC Privacy Policy

Effective date: November 6, 2026

Villegas Insurance Agency LLC ("we," "us," or "our") is a Farmers Insurance agency led by agent Sandra Villegas, located at 21720 Highland Knolls Drive, Suite 17, Katy, Texas 77450. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, call our office, fill out a form, or receive text messages from us.

Information We Collect

- Contact information you give us, such as your name, phone number, mailing address, and email address.

- Information about your insurance needs, such as the type of coverage you want, your ZIP code, your current insurance company, and details about the vehicles, property, or business you want to insure.

- Records of your calls and messages with us. Calls to our office may be answered by an automated virtual assistant, and calls may be recorded and transcribed so we can respond to your request accurately.

- Basic website usage information, such as your browser type, the pages you visit, and the date and time of your visit, collected through cookies and similar tools.

How We Use Your Information

- To respond to your questions and requests.

- To schedule, confirm, and remind you about appointments.

- To prepare insurance quotes and help you apply for, change, or service a policy.

- To help you report and follow up on claims.

- To send text messages you have agreed to receive.

- To operate, maintain, and improve our website and services.

- To meet legal and regulatory requirements.

How Your Information Is Handled

We do not sell your personal information.

As a Farmers Insurance agency, we provide information to the Farmers insurance companies we represent when needed to prepare quotes, issue and service policies, and handle claims. Information held by those companies is covered by the Farmers Privacy Statement at https://www.farmers.com/privacy-statement/.

We use service providers, such as our phone, text messaging, scheduling, and website platforms, to operate our business. These providers may use your information only to perform services for us.

We may disclose information when required by law, such as in response to a court order or a request from a regulator.

Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

- You can stop text messages at any time by replying STOP. Reply HELP for help.

- You can ask us to update or correct your contact information by calling our office.

- You can set your browser to refuse cookies, though some parts of this website may not work as intended.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

How Long We Keep Information

We keep personal information for as long as needed for the purposes described above and as required by law and insurance record-keeping rules.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

Villegas Insurance Agency LLC

21720 Highland Knolls Drive, Suite 17

Katy, Texas 77450

Phone: 346-322-4947